Privacy Policy

Vijetha IAS Academy (“Vijetha IAS Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, vijethaiasacademy.com (the “Website”).

This Privacy Policy explains how we collect, use, store, and protect information when you visit our Website, submit an enquiry, register your interest in our courses or programmes, contact us, or otherwise interact with our online services.

By using our Website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.

1. 1

   Information We Collect

   We may collect information that you voluntarily provide when you interact with our Website, including when you:

   • Submit an enquiry or contact form
   • Request information about our courses or programmes
   • Request a callback or counselling session
   • Register your interest in an IAS or UPSC programme
   • Contact us by phone, WhatsApp, or email
   • Communicate with our counsellors or representatives

   The information we may collect can include your name, phone number, WhatsApp number, email address, educational or course-related information, enquiry details, and any other information you voluntarily choose to provide.

   We may also automatically collect limited technical information when you visit our Website, such as your IP address, browser type, device information, pages visited, referring website, and general Website usage information.

2. 2

   How We Use Your Information

   Vijetha IAS Academy may use the information collected for legitimate educational and business purposes, including to:

   • Respond to your enquiries and requests
   • Provide information about our courses and programmes
   • Arrange callbacks, counselling, or course discussions
   • Communicate with you regarding your enquiry
   • Provide updates regarding relevant courses or programmes
   • Improve our Website and user experience
   • Understand Website usage and performance
   • Maintain Website security and prevent unauthorised activity
   • Comply with applicable laws and legal obligations
   • Protect our rights, property, and legitimate interests

   We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

3. 3

   Cookies and Similar Technologies

   Our Website may use cookies and similar technologies to improve functionality, understand Website usage, measure performance, and enhance your browsing experience.

   Cookies are small text files stored on your device when you visit a website. Depending on their purpose, they may help us remember preferences, understand Website traffic, analyse performance, or improve functionality.

   You can configure your browser to block or delete cookies. However, disabling certain cookies may affect the functionality or performance of parts of the Website.

4. 4

   Sharing of Information

   Vijetha IAS Academy does not sell or rent your personal information. We may share information with trusted third parties where reasonably necessary to operate our Website and provide our services, such as:

   • Website hosting and infrastructure providers
   • Website analytics and technology service providers
   • CRM, communication, or enquiry-management providers
   • IT, security, and technical support providers
   • Professional advisers and service providers
   • Government authorities or law-enforcement agencies where required by law

   Where appropriate, we expect such third parties to handle information responsibly and only for the purposes for which it is provided.

5. 5

   Data Security

   We take reasonable technical and organisational measures to protect the information we collect against unauthorised access, alteration, disclosure, misuse, or destruction.

   However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

6. 6

   Data Retention

   We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, respond to enquiries, maintain relevant records, comply with applicable legal or regulatory requirements, resolve disputes, and enforce our agreements.

   The retention period may vary depending on the nature of the information and the purpose for which it was collected.

7. 7

   Third-Party Websites and Services

   Our Website may contain links to third-party websites, platforms, social media pages, payment services, or other external services.

   Vijetha IAS Academy is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with any personal information.

8. 8

   Your Rights and Choices

   Subject to applicable law, you may have rights and choices regarding the personal information we hold about you, including the right to:

   • Request information about personal data we hold about you
   • Request correction of inaccurate or incomplete information
   • Request deletion of personal information where legally applicable
   • Withdraw consent where processing is based on consent
   • Raise questions or concerns about our handling of your information
   • Opt out of certain promotional communications, where applicable

   To exercise any applicable rights or make a privacy-related request, please contact us using the details provided below.

9. 9

   Children's Privacy

   Our Website and educational programmes are primarily intended for students, aspirants, and individuals preparing for competitive examinations.

   We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. 10

    Changes to This Privacy Policy

    Vijetha IAS Academy may update or modify this Privacy Policy from time to time to reflect changes in our educational services, Website functionality, technology, business practices, or applicable legal requirements.

    Any updated version will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.